FREE SHIPPING on orders of $99 or more.
Enjoy free shipping on selected items throughout the store. Offer does not apply to select oversized items. If the items in your order which qualify for 'Free Shipping' total $99 or more, your order ships FREE when shipped to a valid address in the Continental U.S., excluding Alaska and Hawaii. Not available for shipments to APO/AE/FPO addresses or P.O. boxes. No coupon code required.
PING custom orders ship directly from PING's factory to you once the product has been custom-built to your specifications. All PING clubs are custom assembled in Phoenix, Arizona.
RETURN POLICY
At Morton Golf Sales, we want you to be 100% satisfied with your purchase, but we understand sometimes an item needs to be returned. No worries- we are here to help!
Our 30 Day Return Policy
You may return most new, unused items within 30 days of delivery for a full refund or exchange. To be eligible for a return:
- Item(s) must be unused, in original box/packaging, and resalable condition.
- Customized or Personalized items cannot be returned.
- A valid proof of purchase is required (order number).
Non-Returnable Items
The following items are not eligible for return unless defective or damaged on arrival:
- Custom golf clubs (including PING Replacement irons)
- Personalized golf balls or gear
- Gift cards
- Used merchandise
- Used golf clubs
- Used electronic devices (rangefinders, GPS units)
Start a Return
If you created an account at checkout:
- Log in to your account at https://www.mortongolfsales.com/login.php.
- Go to Order History and select the order you'd like to return.
- Click Return Items and follow the prompts to request a return authorization (RMA).
- Once approved, you'll receive instructions on how to ship back your return. On Apparel & Footwear, a prepaid return label will be issued.
- Pack the item securely and drop it off at the nearest shipping carrier location.
Guest checkout?
No worries—email us at mail@mortongolfsales.com with your order number and reason for return to get started.
Refunds
Once we receive and inspect your return:
- Approved refunds are processed within 3-5 business days of receiving your return.
- Refunds will be issued to your original payment method.
- Original shipping charges are non-refundable unless the return is due to our error (e.g., wrong or defective item).
- You will receive an email confirmation once your return is completed.
- Please note, depending on your financial institution, it could take an additional 2-10 business days for the credit to post to your account.
Exchanges
Want a different size or item? Contact us at 888-988-3673 or mail@mortongolfsales.com to arrange a hassle-free exchange. We recommend returning the original item for a refund and placing a new order. This ensures the fastest delivery and avoids items selling out. A credit will be issued for the return once the original item is received and inspected.
Damaged/Defective or Incorrect Items
If your item arrived damaged or defective or not what you ordered:
- Please contact our customer support team within 7 days of delivery.
- Include photos of the item and packaging.
- We will provide a prepaid return label and send a replacement or issue a refund.
Shipping Costs
- Customers are responsible for return shipping unless the return is due to a defect or fulfillment error.
- We recommend using a trackable shipping method (UPS, FedEx, USPS) as we are not responsible for lost or delayed returns.
- Please note, depending on your financial institution, it could take an additional 2-10 business days for the credit to post to your account.
Restocking Fees
Only on PING branded products
Questions?
We're here to help!
Email: mail@mortongolfsales.com
Phone: 1-888-988-3673 or 1-916-808-0977
