Shipping & Returns

FREE SHIPPING on orders of $99 or more.

Enjoy free shipping on selected items throughout the store. Offer does not apply to select oversized items. If the items in your order which qualify for 'Free Shipping' total $99 or more, your order ships FREE when shipped to a valid address in the Continental U.S., excluding Alaska and Hawaii. Not available for shipments to APO/AE/FPO addresses or P.O. boxes. No coupon code required.

PING custom orders ship directly from PING's factory to you once the product has been custom-built to your specifications. All PING clubs are custom assembled in Phoenix, Arizona.


RETURN POLICY

At Morton Golf Sales, we want you to be 100% satisfied with your purchase, but we understand sometimes an item needs to be returned. No worries- we are here to help!

Our 30 Day Return Policy

You may return most new, unused items within 30 days of delivery for a full refund or exchange. To be eligible for a return:

  • Item(s) must be unused, in original box/packaging, and resalable condition.
  • Customized or Personalized items cannot be returned.
  • A valid proof of purchase is required (order number).

Non-Returnable Items

The following items are not eligible for return unless defective or damaged on arrival:

  • Custom golf clubs (including PING Replacement irons)
  • Personalized golf balls or gear
  • Gift cards
  • Used merchandise
  • Used golf clubs
  • Used electronic devices (rangefinders, GPS units)

Start a Return

If you created an account at checkout:

  1.  Log in to your account at https://www.mortongolfsales.com/login.php.
  2.  Go to Order History and select the order you'd like to return.
  3.  Click Return Items and follow the prompts to request a return authorization (RMA).
  4.  Once approved, you'll receive instructions on how to ship back your return. On Apparel & Footwear, a prepaid return label will be issued.
  5.  Pack the item securely and drop it off at the nearest shipping carrier location.

Guest checkout?
No worries—email us at mail@mortongolfsales.com with your order number and reason for return to get started.

Refunds

Once we receive and inspect your return:

  • Approved refunds are processed within 3-5 business days of receiving your return.
  • Refunds will be issued to your original payment method.
  • Original shipping charges are non-refundable unless the return is due to our error (e.g., wrong or defective item).
  • You will receive an email confirmation once your return is completed.
  • Please note, depending on your financial institution, it could take an additional 2-10 business days for the credit to post to your account.

Exchanges

Want a different size or item? Contact us at 888-988-3673 or mail@mortongolfsales.com to arrange a hassle-free exchange. We recommend returning the original item for a refund and placing a new order. This ensures the fastest delivery and avoids items selling out. A credit will be issued for the return once the original item is received and inspected.

Damaged/Defective or Incorrect Items

If your item arrived damaged or defective or not what you ordered:

  • Please contact our customer support team within 7 days of delivery.
  • Include photos of the item and packaging.
  • We will provide a prepaid return label and send a replacement or issue a refund.

Shipping Costs

  • Customers are responsible for return shipping unless the return is due to a defect or fulfillment error.
  • We recommend using a trackable shipping method (UPS, FedEx, USPS) as we are not responsible for lost or delayed returns.
  • Please note, depending on your financial institution, it could take an additional 2-10 business days for the credit to post to your account.

Restocking Fees

Only on PING branded products

Questions?

We're here to help!
Email: mail@mortongolfsales.com
Phone: 1-888-988-3673 or 1-916-808-0977

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